How to Fix No Service Globe SIM Card? No Signal, Data Not Working
If your Globe SIM card suddenly shows “No Service,” has no signal, or mobile data is not working—even though it is still registered, you’re not alone. Many Globe users experience this issue due to network problems, SIM card faults, phone settings, or account-related reasons. The good news is that most Globe no-signal issues can be fixed in a few simple steps.
Why Does My Globe SIM Card Have No Service or Signal?
Understanding the cause helps you fix the issue faster. Below are the most common reasons.
Globe Network Problems
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Temporary network outage or maintenance
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Weak signal in your area
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Congested cell towers
SIM Card Issues
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Damaged or worn-out SIM card
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Improper SIM insertion
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Old SIM card not supporting LTE/5G
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Deactivated or expired prepaid SIM
Phone-Related Problems
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Airplane mode enabled
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Incorrect network mode settings
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Software bugs or outdated OS
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Carrier-locked phone
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IMEI or hardware issues
Account or Subscription Issues
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Expired Globe prepaid SIM
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Unpaid Globe postpaid bills
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Expired or inactive data promo

Try These Quick Fixes First
Before moving to advanced solutions, do these basic checks:
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Restart your phone
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Turn Airplane Mode ON for 30 seconds, then OFF
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Reinsert the Globe SIM card properly
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Check if the signal appears in a different location
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Insert the SIM into another phone to test
If the issue continues, follow the steps below.
Step-by-Step Solutions to Fix Globe No Service or No Signal
Check Network Mode Settings
Your phone must be set to automatically connect to available networks.
For Android:
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Go to Settings → Mobile Network
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Select Network Mode
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Choose LTE/4G/3G/2G (Auto)
For iPhone:
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Go to Settings → Cellular → Cellular Data Options
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Tap Voice & Data
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Select LTE or 5G Auto
Enable Automatic Network Selection
Manually selected networks can cause no signal issues.
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Go to Network Selection
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Turn Automatic Selection ON
Reset Network Settings
This resets Wi-Fi, mobile data, and Bluetooth settings (no personal data lost).
Android:
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Settings → System → Reset → Reset Network Settings
iPhone:
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Settings → General → Transfer or Reset iPhone
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Tap Reset → Reset Network Settings
Check APN Settings (For Mobile Data Not Working)
Incorrect APN settings can block internet access.
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Go to Mobile Network → Access Point Names
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Set APN to default or reset APN settings
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If unsure, delete custom APNs and restart your phone
Update Phone Software
Outdated software can cause signal and data bugs.
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Check for system updates
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Install the latest version
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Restart after updating
Device-Specific Fixes
For Android Users
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Clear cache partition (Recovery Mode)
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Check SIM status under About Phone
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Disable battery optimization for mobile data apps
For iPhone Users
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Update Carrier Settings (Settings → General → About)
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Ensure Cellular Data is enabled for apps
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Reset Network Settings if needed
Globe SIM Card and Network-Specific Issues
Globe Prepaid SIM Expiration
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Globe prepaid SIMs expire if not loaded within a certain period
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Expired SIMs lose signal permanently
Globe Postpaid Account Suspension
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Unpaid bills may result in service suspension
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Contact Globe support to reactivate
Globe Network Outages
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Temporary outages happen due to maintenance or weather
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Try checking service in another area
Damaged or Old SIM Card: When Replacement Is Needed
Your Globe SIM may need replacement if:
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It shows no service on multiple phones
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The SIM is physically damaged or very old
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It does not support LTE/5G
Visit a Globe Store with a valid ID to request a SIM replacement. Your number can usually be retained.
When to Contact Globe Customer Support
If none of the solutions work, contact Globe support with the following details ready:
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Globe mobile number
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Phone model
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IMEI number (dial
*#06#)
You can reach Globe via:
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GlobeOne app
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Official Globe Stores
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Globe customer support hotlines
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Verified Globe social media channels
How to Prevent Globe No Service Issues in the Future
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Keep your prepaid SIM active with regular load
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Update your phone software regularly
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Avoid frequently removing or swapping SIM cards
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Use Globe-approved devices
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Avoid unofficial or gray-market phones
A Globe SIM card showing no service, no signal, or data not working is usually fixable with basic troubleshooting. Start with quick checks, adjust network settings, reset configurations, and confirm your SIM and account status. If all else fails, Globe support or a SIM replacement can resolve the issue.
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