Globe SIM Registration: Official Link, Steps and Requirements

Independent guide. We are not Globe Telecom and we never ask for your number, OTP or ID. Register only through Globe’s official channels below.

Last checked: October 27, 2026, against Globe’s official SIM registration pages. By Liezel.

Quick answer: To register a Globe or TM SIM, open the official Globe SIM registration portal, enter your 10-digit mobile number, type the 6-digit OTP sent by text, fill in your name, birthday, gender, address and nationality, take a selfie, upload a valid government ID and submit. Keep the reference number shown on screen. Registration is free and does not use load or data.

Open the official Globe SIM registration portal Globe’s official registration help page

What Globe SIM registration is

Globe SIM registration links a Globe or TM mobile number to the real identity of its owner. It is required by Republic Act No. 11934, the SIM Registration Act, which was signed in October 2022. The law covers every SIM sold in the Philippines, including eSIMs and the SIMs inside pocket WiFi and home WiFi devices.

Globe opened its online registration portal on December 27, 2022. Existing subscribers had to register by the national deadline in 2023, which was later extended to July 25, 2023. Since then the rule has been simple: a new SIM does not work until it is registered. When you buy a new Globe or TM SIM today, registration is the step that activates it.

The purpose of the law is to make mobile numbers traceable so text scams, fake prize messages and fraud are harder to carry out. For the legal details, penalties and what telcos must do with your data, read our guide to the SIM Registration Act.

Who has to register

Every Globe-network SIM must be registered. Globe lists these account types on its official page:

  • Globe Prepaid and TM SIMs, including retailer SIMs
  • Globe Postpaid and Platinum
  • Globe At Home Prepaid WiFi
  • Globe Mobile WiFi (MyFi)
  • Globe At Home postpaid wireless landline accounts
  • Globe Business accounts, including corporate-managed postpaid lines
  • Globe eSIMs

If you bought a new SIM but do not need it yet, you do not have to register immediately. Globe says you can register any time before the shelf-life expiry date printed on the SIM packaging. After that date the SIM may no longer be usable.

Before you start: what to prepare

Most failed registrations come from a missing item or a poor photo, not from the portal itself. Check these before you open the form:

  • The SIM is in a phone that can receive texts. The OTP is sent to the SIM you are registering, so it must be inserted and have signal. Clear some space in your inbox if it is full.
  • An internet connection. Globe says its online registration is zero-rated, so you can use the SIM’s own mobile data even with zero load. WiFi works too.
  • One valid government ID from Globe’s accepted list (see the table below). It should not be expired.
  • Your details exactly as printed on the ID: full name, birthday, gender, address and nationality.
  • Good light for the selfie. Daylight from a window works best.
  • Five free minutes. The OTP expires five minutes after it is sent.

How to register your Globe SIM online, step by step

These steps follow Globe’s official instructions for Prepaid, TM, Platinum, Globe At Home Prepaid WiFi, MyFi and retailer SIMs.

Infographic: how to register a Globe SIM in 8 steps
The 8 steps at a glance. Register only on Globe’s official portal or the GlobeOne app.
  1. Open the portal. Go to new.globe.com.ph/simreg using the button at the top of this page. Check the address bar before typing anything.
  2. Enter your number. Type your 10-digit mobile number without the leading 0, for example 9171234567, then tap Register.
  3. Enter the OTP. If the number can be registered, Globe texts a 6-digit One Time PIN to that SIM. Type it on the page within five minutes.
  4. Fill in your details. After the OTP is accepted, enter your name, birthday, gender, address and nationality. Copy the spelling on your ID, including middle names and suffixes.
  5. Take a selfie. Face the camera directly with your whole face visible.
  6. Upload your ID. Choose the ID type from the list, then tap Attach and upload a clear photo of the ID.
  7. Agree to the terms. Tick the boxes for Globe’s Privacy Notice and the Attestation of Completeness and Accuracy. The attestation means you confirm the information is true.
  8. Submit and save your reference number. Tap Submit. A reference number appears on screen. Take a screenshot; Globe treats it as your proof of registration. A confirmation text follows.

If your new SIM still shows no service after you get the confirmation, restart the phone so it reconnects to the network.

How to register through the GlobeOne app

The GlobeOne app is Globe’s own app and is a good option if the website keeps timing out on your phone.

  1. Install GlobeOne from the Google Play Store, Apple App Store or Huawei AppGallery and sign in.
  2. Tap Register Now.
  3. Select the Globe account you want to register or enter its mobile number.
  4. Complete the same form, selfie and ID upload, then wait for Globe’s confirmation.

New to the app? Read our GlobeOne app guide.

Accepted IDs

Globe’s official registration page currently lists eight accepted government IDs. Older lists online include more IDs, but use one from this list to avoid a rejected registration.

Accepted IDNotes
PassportThe ID foreign nationals normally use
Driver’s LicenseIssued by the LTO
National ID (PhilSys)Globe accepts the PVC card, the paper version and the digital version
BIR ID or TIN ID
UMID Card
PhilPost Postal ID
SSS ID
PRC IDProfessional Regulation Commission ID

Photo rules that prevent rejection

  • Lay the ID flat on a dark surface and photograph it from directly above.
  • All four corners and every line of text must be visible. Avoid glare from lamps or the camera flash.
  • For the selfie, remove sunglasses, caps and face masks. Do not use beauty filters.
  • If the upload fails, the file may be too large. Globe’s instructions for Globe At Home set a 4 MB limit; lowering your camera resolution or taking a screenshot of the photo reduces the size.

Registration by SIM type

Globe Prepaid and TM

Use the portal or the GlobeOne app as described above. TM is a Globe brand, so TM SIMs use the same portal and the same form. Full walkthrough: TM SIM registration.

Globe Postpaid and Platinum

You do not fill in the online form. Globe already has your details from your plan application. Wait for Globe’s text asking you to confirm your registration details, then send SIMREG to 8080. You will get a confirmation message once you are registered. To change your information, Globe asks postpaid customers to visit a Globe Store.

Globe At Home postpaid (wireless landline)

Wait for the text from Globe At Home asking you to confirm your details. Reply in this format: SIMREG <account number> <wireless landline or Super Home Phone number> and send it to 268204. To change your information, dial 211 from a Globe mobile or visit a Globe Store.

Globe At Home Prepaid WiFi

Prepaid WiFi registration happens in the GlobeOne app. Set up the modem, connect your phone to its WiFi, open GlobeOne and enroll the Prepaid WiFi number found on the modem. Tap Register your SIM now, complete the form, selfie and ID upload, then enter the OTP. Globe says you receive 10 Rewards Points after completing the registration.

Globe Mobile WiFi (MyFi)

A pocket WiFi has no screen for texts, so you read the OTP in the device’s web dashboard. Connect your phone to the MyFi, open a browser and go to 192.168.8.1, then log in with the username and password in the manual or on the back of the device. Open the SMS or device inbox. Globe sends a message there with the registration link. Open the link, enter the MyFi number, and read the OTP from the same inbox. The rest of the form is the same as for a phone SIM.

Globe eSIM

An eSIM must be registered before you can use it, just like a physical SIM. Read our Globe eSIM guide for how to get and install one.

Globe Business

Corporate-managed postpaid numbers are registered under the company’s name. Globe sends the requirements and steps to the company’s authorized representative, who may also use Globe’s enterprise registration portal. Employees do not register these lines themselves.

Minors

Globe requires SIMs used by children to be registered under the name of a parent or legal guardian, using the adult’s ID and details.

Foreign nationals and tourists

Foreigners using a Philippine SIM must register too. A passport is the usual ID. Tourists are generally asked for proof of a Philippine address, such as a hotel booking, and a return or onward ticket. Globe states that registered tourist SIMs are valid for 30 days. Foreigners on other visas may need documents such as an ACR I-Card or an Alien Employment Permit. Requirements for foreigners are stricter and change more often, so confirm them with Globe before buying a SIM at the airport.

After you register

Keep the reference number and the confirmation text. You may need them if Globe or a store asks for proof that your SIM is registered.

Registration does not keep a prepaid SIM alive. Globe states this directly: a registered SIM still expires if it is not reloaded. Load regularly according to Globe’s prepaid rules. Useful next steps after registering:

How to check if your Globe SIM is registered

Globe’s help page says to visit the registration portal and enter your number to check whether your registration went through. Your confirmation text and the reference number you saved are also proof. If the portal opens a blank registration form for your number, the SIM is not registered yet. Full guide: how to check your Globe SIM registration status.

How to change your registered details

Names, addresses and IDs change. The SIM Registration Act expects your information to stay accurate. Postpaid customers update their details at a Globe Store. Globe At Home customers can dial 211 or visit a store. Prepaid users should contact Globe through its official channels or a Globe Store, and bring the ID that matches the new details.

More than one SIM, or living abroad

You can register as many Globe SIMs as you own, but each one must be registered under your own name. Repeat the full process for each number. Registering a SIM for someone else under your name makes you accountable for how it is used.

Globe Prepaid users who are abroad still need to register online to avoid deactivation. The OTP is a text message, so the SIM must be able to receive texts where you are. If roaming is off or there is no Globe partner network, register when you are back in the Philippines or ask a Globe Store.

Registration, expiry and deactivation are not the same

SituationWhat happensWhat to do
New SIM not registeredCalls, texts and data do not workRegister before the shelf-life date on the pack
SIM never registered after the 2023 deadlineGlobe says the SIM is deactivated permanentlyGet a new SIM and register it
Registered prepaid SIM not reloadedThe SIM can expire under Globe’s prepaid rulesLoad regularly to keep it active

Registration failed? Common problems and fixes

ProblemLikely causeFix
No OTP receivedWeak signal, full inbox or delayCheck signal, clear the inbox, wait a minute, then tap Resend OTP
OTP rejectedCode older than five minutesRequest a new OTP and enter it right away
Page will not loadWrong address or unstable connectionType new.globe.com.ph/simreg again, switch between WiFi and mobile data
ID upload failsFile too large or blurry photoRetake the photo in daylight; lower the camera resolution
Selfie not acceptedDark photo, filter or face coveredRemove glasses or caps, face a window, hold the phone at eye level
Details do not matchSpelling differs from the IDRe-enter your name and birthday exactly as printed
No confirmation after submittingRegistration may not have completedCheck your status on the portal; contact Globe if unclear

If none of this works, Globe’s help page points customers to Globe Telecom on Facebook Messenger. You can also visit a Globe Store with your ID.

How to avoid fake registration links

Scammers copy the look of Globe’s portal to collect OTPs and ID photos. Use these rules:

  • Register only at new.globe.com.ph/simreg or in the GlobeOne app. Look-alike addresses with extra words or different endings are not Globe.
  • Never give your OTP to anyone, including people who say they are Globe staff. Globe does not need you to read the OTP to anyone.
  • Do not send ID photos or selfies through Messenger, Viber or text.
  • Ignore texts with shortened links that say your SIM will be blocked unless you register now.
  • Registration is free. Anyone charging a fee is not Globe.

Globe, Smart and DITO: where each network registers

Each network has its own portal. A Globe or TM SIM cannot be registered on Smart’s website, and the other way around.

NetworkWhere to register
Globe and TMnew.globe.com.ph/simreg or the GlobeOne app
Smart and TNTsmart.com.ph/simreg
DITOThe registration link DITO texts after you insert the SIM

Frequently asked questions

Is Globe SIM registration free?

Yes. Globe’s online registration is free and zero-rated, so it uses no load or data.

Can I register a Globe SIM without an ID?

No. A valid government ID from Globe’s list is required. A child without an ID is registered under a parent or guardian.

Can I register more than one Globe SIM?

Yes, but each SIM must be registered under your own name. Repeat the process for each number.

Do I need to register if I am abroad?

Yes. Globe Prepaid users abroad still need to register online to avoid deactivation.

Does TM use the same registration site?

Yes. TM is a Globe brand and uses the same official portal. Step by step: TM SIM registration.

What happens if I don’t register?

A new SIM will not work, and SIMs left unregistered past the deadline were deactivated permanently.

Does registration stop my SIM from expiring?

No. Registration and expiry are separate. Keep loading your prepaid SIM to keep it active.

Is my data safe?

Globe collects your data under its Privacy Notice and the SIM Registration Act, which limits how telcos can disclose it. Your data stays safe only if you enter it on Globe’s real portal or app, never on a look-alike site.

Sources