Check Globe SIM Status & Reference Number

After completing SIM registration, it is important to check whether your submission was approved, pending, or rejected. Many users ignore this step and later face issues with calls, text messages, mobile data, or banking OTPs.

By checking your status early and saving your reference number, you can fix problems before your SIM is affected.

Where to Find Your Reference Number

Your reference number is proof that your SIM activation guide was submitted successfully. You will need it for:

Checking registration status
Editing personal details
Verifying records with Globe
Troubleshooting rejected submissions
Processing SIM replacement

Globe provides the reference number through multiple channels.

1️⃣ On-Screen Confirmation After Submission

After clicking Submit, the registration page displays your reference number immediately.

It is a combination of letters and numbers
Appears only once on the confirmation screen

Tip:
Take a screenshot immediately. Many users lose it by closing the page too quickly.

2️⃣ SMS Confirmation Message

Globe also sends the reference number via SMS.

Check your phone’s inbox
For Globe At Home WiFi users, check the modem message inbox

This message contains both the OTP and the reference number.

3️⃣ GlobeOne App

If you use the GlobeOne app:

Open the app
Go to Account
Select your registered number
Tap SIM Details
View the reference number under Registration Info

This is the easiest way to recover the reference number if the SMS was deleted.

4️⃣ Modem Dashboard (Globe At Home WiFi)

For modem users:

Open 192.168.254.254 in your browser
Log in to the dashboard
Go to SMS / Messages

The reference number is stored together with OTP and confirmation messages.

globe sim status

What Each Registration Status Means

After submission, your SIM registration status will show one of the following results.

✅ Approved

Your SIM is fully registered and active.

What this means:

Calls, texts, and mobile data work normally
Identity verification is complete
No further action is required

Why approvals are fast:

Clear ID photo
Accurate personal details
Selfie matches the ID
Stable signal during submission

⏳ Pending

Your registration is submitted but still under review.

Common reasons:

Required ID is being manually verified
Selfie needs additional checking
High volume of registrations
Weak internet caused partial upload

Pending status usually resolves automatically.

❌ Rejected

Your registration did not pass verification.

Most common causes:

Blurry or dark ID photo
ID details do not match the entered information
Selfie too dark or unclear
Incorrect name, address, or birthdate
Cropped or expired ID

Your SIM may remain active temporarily, but corrections are required to avoid SIM Card lost issues and eventual deactivation.

⚠️ No Record Found

The system cannot detect your registration.

Possible reasons:

Wrong reference number entered
Submission failed due to system downtime
Page was closed before saving
Registration was not completed

In this case, registration should be repeated.

How to Check SIM Registration Status Online

Follow these steps:

Visit the official SIM registration status page
Enter your registered mobile number
Provide your reference number if requested
View the status: Approved, Pending, or Rejected

If the page does not load, the system may be under maintenance or experiencing a signal problem. Try again later.

Can You Check Status Using the GlobeOne App?

Yes. The GlobeOne app shows:

Registration progress
Submitted personal details
Registration date
Reference number

This is often the fastest method to confirm if registration was successful.

What to Do If Your Status Is Incorrect

Sometimes the system may show an incorrect or delayed status.

If Status Is Pending for More Than 48 Hours

Restart your device
Refresh the GlobeOne app
Re-enter the reference number
Use the web portal to re-register if needed

If Status Is Rejected

Upload a clearer ID
Ensure the selfie matches the ID
Correct any wrong personal details
Submit the form again

If Status Shows No Record

Registration may not have saved properly
Repeat the registration process from the beginning

Checking your SIM registration status and saving your reference number helps prevent unexpected service interruptions. For any issues, you can reach out to customer support help. Regular verification ensures your number stays active, secure, and compliant with SIM registration rules.

Author
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Liezel

A telecom-focused content specialist experienced in SIM registration procedures, status verification, and user support guidance. Dedicated to simplifying mobile connectivity processes through clear and practical explanations.

How to Check Globe SIM Status & Reference Number