Register Your SIM Using the GlobeOne App

you’re using a Globe SIM and want the fastest, most convenient way to register it, look no further than the GlobeOne app. It’s Globe’s official mobile app that not only manages your data and promos—but also lets you register your Globe SIM in just a few taps.

Where to Download the App

• Android users: Google Play Store

• iPhone users: Apple App Store

Before you download:

• Make sure your device is updated (Android 8+ or iOS 13+)

• Avoid downloading from unofficial websites or APKs

Setting Up Your GlobeOne Account

Once the app is installed, here’s how to set it up:

1. Open the app

2. Enter your Globe mobile number

3. Wait for the OTP sent via SMS

4. Enter the OTP to verify your number

5. Set a password and complete your profile

6. You can add your email for extra security (optional)

Now you’re ready to register your SIM.

SIM Registration Using the GlobeOne App

Let’s go through the process inside the app:

Step 1: Log In

Open the GlobeOne app and sign in.

Step 2: Tap “Register Your SIM”

You’ll see a banner or a notification at the top. Tap it.

Step 3: Choose the SIM You Want to Register

If your phone has two SIMs, pick the Globe one.

Step 4: Upload Your ID

You’ll need to take a picture of a valid government ID. Accepted IDs include:

• National ID (PhilSys)

• Driver’s License

• Passport

• UMID

• Voter’s ID

• SSS or GSIS ID

Make sure your ID is clear and well-lit.

Step 5: Take a Selfie

The app will ask for a real-time photo of your face. This is used to match with your ID.

Tips:

• No masks or sunglasses

• Use natural lighting

• Keep your face centered

Step 6: Fill Out Your Details

You’ll need to provide:

• Full name

• Date of birth

• Complete address

• Gender

• Nationality

Match what’s written on your ID.

Step 7: Submit Your Info

Once everything’s filled in, hit submit. You’ll get a success message and a confirmation SMS soon after.

What to Do If Something Goes Wrong

Here are common issues and how to fix them:

How to Check If Your SIM Is Registered

Once your registration is successful:

• You’ll get a confirmation SMS

• The app will show your registration status

• You won’t be asked to register again

To double-check, go to:
Settings > SIM Registration Status in the app.
Check if your Globe SIM is already registered using our simple verification guide.

Can You Register Again If You Make a Mistake?

If something was entered incorrectly or your photo was blurry, you can register again. But once your registration is approved, changes can only be made through Globe customer support or by visiting a store.

Is It Safe to Use the GlobeOne App for SIM Registration?

Yes. The app is secure and follows the Philippine SIM Registration Act. Your ID and personal info are encrypted and stored safely on Globe’s servers. Only Globe and government agencies have access if needed for verification.

When the App Might Not Work for You

The GlobeOne app won’t work if:

• You’re trying to register a SIM in a Wi-Fi modem or pocket Wi-Fi

• You don’t have a valid ID

• You’re underage (minor)

• You’re using a foreign SIM with a tourist visa or passport only

In these cases, use the Globe portal or register in-store.

App Not Letting You Log In? Here’s What to Do

• Tap “Forgot Password” if you can’t sign in

• Try reinstalling the app

• Use a different phone if the app won’t load

• For help, call 211 or visit the nearest Globe store

FAQs – Using GlobeOne for SIM Registration

Can I register multiple SIMs in one app?
Yes, you can manage more than one Globe SIM under your account.

Do I need to use mobile data?
Wi-Fi works fine, but your phone must have signal for OTPs.

How long does it take?
Usually a few minutes. During busy hours, it might take up to a day

The GlobeOne app is one of the easiest ways to register your SIM. You don’t need to line up at a store or go through a browser. Everything happens inside your phone, step by step.