How to Fix No Service Globe SIM Card? No Signal, Data Not Working

If your Globe SIM card suddenly shows “No Service,” has no signal, or mobile data is not working—even though it is still registered, you’re not alone. Many Globe users experience this issue due to network problems, SIM card faults, phone settings, or account-related reasons. The good news is that most Globe no-signal issues can be fixed in a few simple steps.

Why Does My Globe SIM Card Have No Service or Signal?

Understanding the cause helps you fix the issue faster. Below are the most common reasons.

Globe Network Problems

  • Temporary network outage or maintenance

  • Weak signal in your area

  • Congested cell towers

SIM Card Issues

  • Damaged or worn-out SIM card

  • Improper SIM insertion

  • Old SIM card not supporting LTE/5G

  • Deactivated or expired prepaid SIM

Phone-Related Problems

  • Airplane mode enabled

  • Incorrect network mode settings

  • Software bugs or outdated OS

  • Carrier-locked phone

  • IMEI or hardware issues

Account or Subscription Issues

  • Expired Globe prepaid SIM

  • Unpaid Globe postpaid bills

  • Expired or inactive data promo

Globe sim Registration

Try These Quick Fixes First

Before moving to advanced solutions, do these basic checks:

  • Restart your phone

  • Turn Airplane Mode ON for 30 seconds, then OFF

  • Reinsert the Globe SIM card properly

  • Check if the signal appears in a different location

  • Insert the SIM into another phone to test

If the issue continues, follow the steps below.

Step-by-Step Solutions to Fix Globe No Service or No Signal

Check Network Mode Settings

Your phone must be set to automatically connect to available networks.

For Android:

  • Go to SettingsMobile Network

  • Select Network Mode

  • Choose LTE/4G/3G/2G (Auto)

For iPhone:

  • Go to SettingsCellularCellular Data Options

  • Tap Voice & Data

  • Select LTE or 5G Auto

Enable Automatic Network Selection

Manually selected networks can cause no signal issues.

  • Go to Network Selection

  • Turn Automatic Selection ON

Reset Network Settings

This resets Wi-Fi, mobile data, and Bluetooth settings (no personal data lost).

Android:

  • Settings → System → Reset → Reset Network Settings

iPhone:

  • Settings → General → Transfer or Reset iPhone

  • Tap ResetReset Network Settings

Check APN Settings (For Mobile Data Not Working)

Incorrect APN settings can block internet access.

  • Go to Mobile NetworkAccess Point Names

  • Set APN to default or reset APN settings

  • If unsure, delete custom APNs and restart your phone

Update Phone Software

Outdated software can cause signal and data bugs.

  • Check for system updates

  • Install the latest version

  • Restart after updating

Device-Specific Fixes

For Android Users

  • Clear cache partition (Recovery Mode)

  • Check SIM status under About Phone

  • Disable battery optimization for mobile data apps

For iPhone Users

  • Update Carrier Settings (Settings → General → About)

  • Ensure Cellular Data is enabled for apps

  • Reset Network Settings if needed

Globe SIM Card and Network-Specific Issues

Globe Prepaid SIM Expiration

  • Globe prepaid SIMs expire if not loaded within a certain period

  • Expired SIMs lose signal permanently

Globe Postpaid Account Suspension

  • Unpaid bills may result in service suspension

  • Contact Globe support to reactivate

Globe Network Outages

  • Temporary outages happen due to maintenance or weather

  • Try checking service in another area

Damaged or Old SIM Card: When Replacement Is Needed

Your Globe SIM may need replacement if:

  • It shows no service on multiple phones

  • The SIM is physically damaged or very old

  • It does not support LTE/5G

Visit a Globe Store with a valid ID to request a SIM replacement. Your number can usually be retained.

When to Contact Globe Customer Support

If none of the solutions work, contact Globe support with the following details ready:

  • Globe mobile number

  • Phone model

  • IMEI number (dial *#06#)

You can reach Globe via:

  • GlobeOne app

  • Official Globe Stores

  • Globe customer support hotlines

  • Verified Globe social media channels

How to Prevent Globe No Service Issues in the Future

  • Keep your prepaid SIM active with regular load

  • Update your phone software regularly

  • Avoid frequently removing or swapping SIM cards

  • Use Globe-approved devices

  • Avoid unofficial or gray-market phones

A Globe SIM card showing no service, no signal, or data not working is usually fixable with basic troubleshooting. Start with quick checks, adjust network settings, reset configurations, and confirm your SIM and account status. If all else fails, Globe support or a SIM replacement can resolve the issue.

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