How to Register Globe SIM for Minors
If your child is using a Globe SIM card in the Philippines, you need to act on their behalf, because how to register Globe SIM for minors is something every parent and legal guardian must understand and complete to avoid SIM deactivation. Under Republic Act 11934, also known as the SIM Registration Act, every SIM card in the Philippines must be registered under a verified identity. Since children under 18 cannot legally register in their own name, it falls entirely on the parent or guardian to complete the process. Without registration, the SIM will be permanently deactivated, cutting off your child’s access to calls, texts, mobile data, and even GCash.
This guide walks you through every step, from understanding the law, gathering the right documents, choosing a registration method, to troubleshooting common problems. By the end, you will have everything you need to keep your child’s Globe SIM active and legally compliant.
Why Minors Cannot Register a SIM on Their Own
Only individuals aged 18 and above can legally register a SIM card under their own name in the Philippines. Children below 18 lack the legal capacity to enter into binding agreements or submit official identity documents that could be held accountable under the law.
Here is what this means in practice:
- A minor cannot go to the Globe registration portal and register independently.
- A minor’s school ID or any ID issued to them cannot be used as the primary verification document.
- The registered SIM will appear under the parent or guardian’s name — not the child’s.
- The parent or guardian becomes legally responsible for how the SIM is used.
- If the minor has any valid ID, it can be submitted as a supplementary document, but the guardian’s ID is the primary requirement.
Important: Just because the SIM is registered under your name does not mean it cannot be used by your child. The registration simply ties the number to your verified identity for accountability purposes.

Who Is Eligible to Register a Globe SIM for a Minor?
Not just anyone can complete the registration. Globe requires that the registrant have an established legal relationship with the minor. The following individuals are eligible:
| Registrant Type | Relationship to Minor | Supporting Document Needed |
|---|---|---|
| Biological Parent | Father or Mother | PSA Birth Certificate |
| Legal Guardian | Court-appointed guardian | Court Order / Legal Guardianship Papers |
| Adoptive Parent | Legally adopted child | Adoption Papers + PSA Birth Certificate |
| Authorized Representative | In special cases only | Notarized Authorization Letter + Guardian’s ID |
If you are unsure whether your situation qualifies, visit the nearest Globe Store before attempting online registration to avoid errors or rejection.
Documents Required for Globe SIM Registration for Minors
Preparing your documents in advance will save you significant time and prevent failed submissions. Here is a complete breakdown of what you need:
Valid Government-Issued ID (Parent or Guardian)
This is the most critical document. Choose any one of the following:
- Philippine Passport
- Driver’s License
- Philippine National ID (PhilSys ID)
- SSS ID or GSIS ID
- PhilHealth ID
- Voter’s ID
- PRC Professional ID
- Postal ID
- UMID Card
Ensure the ID is valid (not expired), the photo is clearly visible, and all details are legible. The system may reject blurry or low-quality uploads.
Proof of Relationship to the Minor
| Document | Purpose | Accepted By Globe? |
|---|---|---|
| PSA Birth Certificate | Proves parent-child relationship | Yes (Primary) |
| Adoption Papers | Proves adoptive parent-child relationship | Yes (Primary) |
| Court Order for Guardianship | Proves legal guardian status | Yes (Primary) |
| School Records with Guardian Info | Alternative if birth cert unavailable | Yes (Secondary) |
| Notarized Affidavit of Relationship | Signed letter proving relationship | Yes (Secondary) |
Selfie / Photo Verification
- A clear selfie of the guardian (not the child) for identity verification.
- Must be taken in good lighting with the face clearly visible.
- No caps, sunglasses, or face coverings.
- For online registration, upload in JPG or PNG format under 2MB.
Additional Items for Online Registration
- The minor’s active Globe SIM card must be inserted in a phone to receive the OTP.
- A stable internet connection on the device you are using to complete registration.
- Device camera access for selfie capture (if using the GlobeOne App).
Step-by-Step Registration Process
Globe offers three ways to complete the registration. Choose the method that works best for your situation.
Method 1: Online via Globe’s Official Registration Portal
This is the fastest and most convenient method. Visit the official portal at new.globe.com.ph/simreg and follow these steps:
- Open your browser and go to new.globe.com.ph/simreg.
- Click ‘Register Now’ on the homepage.
- Enter the 10-digit Globe mobile number of the minor’s SIM.
- An OTP (One-Time Password) will be sent via SMS to the SIM. Enter the OTP within 5 minutes before it expires.
- Select ‘Minor’ as the account type when prompted.
- Enter the guardian’s personal information: full name, date of birth, and address exactly as they appear on the ID.
- Upload a clear photo of your valid government-issued ID (under 2MB in JPG or PNG format).
- Take or upload a selfie for facial identity verification.
- Upload proof of relationship (e.g., PSA Birth Certificate).
- Review all the details carefully to confirm accuracy, then click ‘Submit.’
- Save or screenshot the reference number displayed on the confirmation screen.
- Wait for an SMS confirmation from Globe acknowledging your submission.
Method 2: Via the GlobeOne App
If you prefer using your smartphone, the GlobeOne App is a smooth alternative.
- Download the GlobeOne App from the Google Play Store or the Apple App Store.
- Open the app and log in with your Globe number or create a new account.
- On the home screen, tap the ‘Register SIM’ button.
- Enter the minor’s Globe mobile number and tap ‘Verify.’
- Enter the OTP received on the SIM.
- Fill in the guardian’s personal details as required.
- Upload a valid government-issued ID and your selfie.
- Upload proof of relationship to the minor.
- Tap ‘Submit’ and wait for the SMS confirmation.
Method 3: In-Person at a Globe Store
This is the best option if you are unsure about documents, have technical difficulties with online methods, or need to correct a previous submission.
- Bring all original documents: valid ID, proof of relationship, and the SIM card.
- Approach the customer service desk and inform them that you need to register a SIM for a minor.
- A Globe representative will assist you in filling out the registration form.
- You will receive a confirmation message after the registration is processed.
To find the nearest Globe Store, visit globe.com.ph/store-locator or call the Globe hotline at 211 (toll-free on Globe and TM).
What Happens After Successful Registration?
| Stage | What to Expect | Timeframe |
|---|---|---|
| OTP Verification | OTP sent to the SIM immediately after number entry | Within 2 minutes |
| Submission Confirmation | Reference number displayed on screen | Immediately after submission |
| SMS Confirmation | Globe sends an SMS acknowledging receipt of registration | Within a few hours |
| Approval / Activation | Registration is processed and approved by Globe | 1–3 business days |
| Rejection Notice (if any) | Globe sends SMS with reason for rejection | 1–3 business days |
Important: Always save your reference number. You will need it if you need to follow up on your registration status or dispute a rejection.
To check your registration status, you can text SIMREG STATUS to 8080 from the registered number.
Common Problems and How to Fix Them
Even with careful preparation, registration issues can arise. Here are the most frequent problems parents encounter and how to resolve them:
| Problem | Likely Cause | Solution |
|---|---|---|
| OTP not received | SIM not inserted or no signal | Insert SIM properly, move to an area with signal, then retry |
| Document upload rejected | File too large or blurry | Resize image to below 2MB and ensure it is clear and sharp |
| Registration cancelled | Incorrect details or mismatched information | Double-check all entries against your ID and resubmit |
| System error or page not loading | High traffic on the portal | Try registering during off-peak hours (early morning) |
| Wrong information submitted | Typographical error in name or birthdate | Visit the nearest Globe Store to request a correction |
| ID not accepted | ID is expired or not on the approved list | Use a different valid government-issued ID from the approved list |
| Birth certificate unavailable | Lost or not yet obtained from PSA | Submit a signed affidavit or school record as alternative proof |
Penalties for Non-Registration and False Information
This section is important for every parent to understand. The SIM Registration Act carries real legal consequences:
- If a SIM is not registered, it will be permanently deactivated. The number cannot be recovered, and you will need to purchase a new SIM.
- Deactivation means complete loss of access to calls, texts, mobile data, GCash, and any service linked to that number.
- Providing false or fabricated details during registration is a criminal offense under RA 11934.
- Penalties for submitting false information include imprisonment of 6 months to 2 years and fines of up to ₱300,000.
- Using another person’s identity to register a SIM without consent is also a punishable offense.
Conclusion
Understanding how to register Globe SIM for minors is not just about following the law — it is about ensuring your child’s mobile access remains uninterrupted and secure. The SIM Registration Act exists to protect everyone, including the youngest users, from fraud and unauthorized use of mobile services.
The process is straightforward: gather your valid government-issued ID and proof of relationship, choose your preferred registration method (online portal, GlobeOne App, or in-store), follow the steps carefully, and keep your reference number.
As long as you prepare your documents in advance and double-check every detail before submitting, you should encounter no issues. And if you do run into problems, Globe’s customer support and physical stores are available to help you resolve them quickly.
Register your child’s Globe SIM today at new.globe.com.ph/simreg and give them the safe, reliable mobile connection they deserve.
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