Accepted IDs for Globe SIM (Requirements & Special Cases)

ByLiezel

Many SIM registration failures happen because users upload the wrong ID, submit unclear photos, or enter information that does not match their documents. To avoid rejection or delays, it is important to prepare the exact identification requirements before starting the SIM registration process with Globe Telecom.

Our guide explains:

  • Which IDs are accepted

  • How to avoid ID-related rejections

  • Special ID rules for new users, existing users, minors, seniors, foreigners, and business SIMs

Accepted Valid IDs

Only government-issued IDs are accepted for verification. Your ID must meet all of the following conditions:

  • Clear and readable

  • Not expired

  • Fully visible (no cropped edges)

  • Matching the personal details you enter

List of Accepted IDs

The following IDs are commonly accepted:

  • Philippine Passport

  • Driver’s License

  • National ID (PhilSys)

  • UMID

  • SSS ID

  • GSIS ID

  • Postal ID

  • PRC License

  • PhilHealth ID

  • Voter’s ID

  • Senior Citizen ID

  • Student ID (for minor users)

  • OFW ID

  • Alien / Immigration ID (for foreign nationals)

Common ID Problems and How to Fix Them

Many registrations stay pending or rejected due to simple ID issues.

Most Common ID Errors

  • ID too dark → Use natural light

  • Glare on ID → Tilt slightly to remove reflection

  • Expired ID → Upload a valid, unexpired ID

  • Busy background → Use a plain surface

A rejected ID means your registration cannot be approved until corrected and resubmitted.

ID Requirements for New Subscribers

If you purchased a new Globe SIM, registration must be completed before activation.

What New Users Need

  • A device with internet access

  • New SIM inserted in the phone

  • A valid government-issued ID

  • A clear selfie

If Your New SIM Does Not Activate

  • Retry registration using mobile data instead of WiFi

  • Restart your device

  • Use a different browser (Chrome recommended)

Once registration is approved, the SIM activates automatically.

ID Requirements for Existing Users

Even long-time users must complete registration to keep their number active.

What Existing Users Need

  • Active mobile number

  • OTP received on the same SIM

  • Correct personal details

  • Valid ID

  • Clear selfie

If Registration Is Rejected

  • Make sure the name matches the ID

  • Correct birthdate or address errors

  • Re-upload a clearer ID or selfie

Skipping registration may result in permanent service loss.

Valid ID Requirements for Globe SIM Users

ID Rules for Minors, Seniors & PWD

Certain user groups follow special registration rules.

Minors (Below 18 Years)

A SIM cannot be registered under a minor’s name.

Requirements:

  • Parent or guardian’s valid ID

  • Guardian’s personal details

  • Proof of relationship (if requested)

If registration fails, always use the guardian’s ID, not the minor’s.

Senior Citizens

Registration may be done by the senior or with assistance.

Requirements:

  • Senior Citizen ID or any valid government ID

  • Clear ID photo

  • Personal details

Tip: Assistance during the selfie step helps avoid blurry uploads.

Persons With Disabilities (PWD)

PWD users may receive assistance during registration.

Allowed Assistance:

  • Family member

  • Primary caregiver

  • Companion

The ID details must still match the PWD user unless guardian registration is required.

ID Requirements for Foreign Nationals

Foreigners can register a SIM depending on their stay type.

Required Documents

  • Passport (mandatory)

  • Philippine address (hotel, Airbnb, condo, or employer housing)

  • Visa details

  • Departure date (for tourists)

  • Alien Certificate of Registration (ACR), if available

Tourist SIM Validity

  • Valid only during the stay period

  • Expires after departure unless extended

Common Foreigner Mistakes

  • Uploading non-passport ID → always use passport

  • Incorrect address format → enter full address

  • Dark selfie → use room lighting or daylight

Business and Corporate SIM ID Requirements

Companies registering SIMs must assign an authorized representative.

Required Documents

  • Business Permit

  • SEC or DTI Registration

  • Authorized representative’s valid ID

  • Board Resolution or Authorization Letter

  • List of employee-assigned SIM numbers

Important Note

When an employee leaves the company, SIM registration details must be updated immediately to prevent misuse, and you can find your current SIM status to ensure everything is accurate.

Preparing the correct ID and following verification guidelines helps ensure faster approval and prevents unnecessary delays. Always double-check documents before submission to keep your SIM active and compliant.

Liezel
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