Guides for using a Globe or TM SIM after registering: APN settings, eSIM setup, the GlobeOne app, and checking your number and balance.
Forgot your Globe mobile number or recently inserted a new Globe SIM into your phone? You can find the number in several ways without removing the SIM. The easiest options are the *GlobeOne app, your phone’s SIM settings, 143# self-service menu, a call or text to another phone, and the original SIM packaging. Your Globe…
Having a Globe SIM with signal does not always mean mobile data will work right away. A wrong or missing Access Point Name (APN) can prevent the phone from connecting to Globe’s mobile data service. APN settings only work on a registered SIM. If your SIM is new, complete your Globe SIM registration first. For…
A Globe eSIM gives you a digital mobile connection without the need for a physical SIM card. Globe offers eSIM options for both prepaid and postpaid customers, subject to the applicable service and device requirements. Prepaid customers can purchase a local eSIM through the GlobeOne app, while new postpaid customers can request an eSIM during…
Checking your Globe balance lets you see how much prepaid load and mobile data you still have before making calls, sending texts, browsing, or subscribing to another promo. Globe provides several ways to check your remaining data, including the GlobeOne app, SMS, and *143#. For most users, the GlobeOne app is the easiest option because…
The GlobeOne App is Globe Telecom’s official mobile application that allows subscribers to manage their accounts, monitor usage, purchase promos, pay bills, redeem rewards, and access customer support—all from a single platform. Whether you’re a Globe Prepaid, Globe Postpaid, TM, or Globe At Home customer, the app provides convenient tools for handling everyday account activities…